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DIGITAL - CONTENT - STRATEGY - PRINT & PROMOTIONAL

Sliced Bars or Imperfect Stars? How to Shape Consumer Preferences with Your Product Rating Design

2/9/2024

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Sliced Bars or Imperfect Stars? How to Shape Consumer Preferences with Your Product Rating Design
Humans are innately inclined to spontaneously create a whole image out of impartial or missing visual elements. Based on this level of visual processing called Gestalt, consumers perceive non-rectangular (vs. rectangular) product rating units to be incomplete after vertical cutting, affecting their decision-making.

Why should you care? By understanding how the design of rating/review elements influences product preference, you can strategise your visual marketing techniques to positively shift buyer behaviour in the desired direction. Either rectangular (specifically bar ratings) or non-rectangular (specifically star ratings) formats can be tactically adopted in your business by looking at rating distribution, by identifying the audience more susceptible to the visual rounding effect and ways in which this effect can be prevented when needed.

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Crafting a Unique Brand in 2023 - Tips and Strategies

2/8/2023

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Guest post by Grant Polachek, head of branding at Squadhelp
Crafting a unique brand in 2023
A brand is more than just the personality your company has in the market; it’s the heart and soul of your business, and having a strong brand is essential to your success in 2023 and beyond. 
If you want to shoot for success as an entrepreneur, you must understand the importance of crafting a unique brand around your company and its products. 
Creating a unique brand will help you stand out from the competition and build trust with your customers. Therefore you must dedicate enough time to the process and make sure you get it right. 

In this article, we'll use our experience finding the best one word business names and offering excellent branding services to thousands of  businesses to provide vital tips and strategies on how to go about crafting a unique brand in 2023. ​

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New Features to Make Facebook Admins' Life Easier

3/23/2022

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Facebook has just announced more features for group admins, such as: 
  • automatically declining incoming posts identified as containing false information by third-party fact-checkers.
  • automated criteria selection to reduce admin workload and efficiently manage groups while trying to grow  them with your relevant audience.​
New safety feature for Facebook group admins
Source: Facebook Community

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Google My Business Updates You Need To Know About

12/14/2021

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‘Google My Business' is now called ‘Google Business Profile’. If you used to access your listing on the dedicated Google My Business website, you can still do that for a while, but in the next few months, it will transition to support primarily larger businesses with multiple profiles and will be renamed “Business Profile Manager”.

The BIGGEST CHANGE to GMB is that you can now claim or manage your Business Profile directly on Google Search or the Google Maps app, products we all already use. It can be on your desktop, laptop, tablet or smart phone.
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How To Boost Your Search Listing with a Free Google Marketing Kit

9/11/2020

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Is your business listed on Google Search and Maps? If so, you would have a Google My Business profile and today I'd like to share with you a free marketing tool powered by Google that is connected to your business profile. It's called Google Marketing Kit and it can boost your Google presence and direct your customers' attention to your profile both online and in-store.
You'll find details on this toolkit below, but first a few points worth mentioning on the Google My Business Profile. ​
Free Google Marketing Kit
Free Google Marketing Kit

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The Facebook Platform Tips & Tricks: Aspect ratios for your images and videos [free template download]

8/13/2020

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When you create organic posts or Facebook ads for mobile, images and videos should cover as much screen as possible to grab attention. Also, you want to make sure your video/image is responsive on the mobile device, so the viewer has no problem watching it in its entirety no matter how they use the phone or tablet.

Choose the correct aspect ratio that best suits different placements and formats and remember to check which placements support which aspect ratios. Below are some recommended aspect ratios for different placements and formats across the Facebook platform (this includes Instagram too):
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Video Marketing Series: Why YouTube is an essential part of Aussie Millennials' lives

8/6/2020

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How and Why Gen Y (Millennials) use YouTube

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Research(1) shows that YouTube is where Aussie millennials go to make up their minds, to connect with the world around them, and or self-development. 
​

Aussie millennials, aged 26 to 40 (born between 1981 and 1996), have grown up in an everchanging world, and they’ve come to expect unprecedented access to information—wherever and whenever they want. Offering diversity of content and best-in-class personalisation, YouTube’s highly adaptable user experience and on-demand nature provides the sense of control that millennials crave.
YouTube is a big part of that world for both millennials and for the rest of Australia. Aussies of all ages are spending more and more time on YouTube, with over 15M Aussies spending more than 18 hours each on YouTube per month.

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Video Marketing Series: Why YouTube is an essential part of Aussie Gen Xers' lives

8/6/2020

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How and Why Gen Xers use YouTube

Video Marketing Series: Why YouTube is an essential part of Aussie Gen Xers' lives
Research(1) shows that Aussie Gen Xers turn to YouTube to get things done, engage with their passions, and rediscover their childhood memories. What can your brand/business do to reach this unique audience?

Gen Xers, aged 40 to 55 years old (born between 1965 and 1980), grew up listening to Walkmans (I know I did☺), eating Neapolitan ice cream, and watching shows like Thunderbirds on TV — the only thing that was notably absent was the internet. Despite this, Gen X is embracing the multi-screen, multi-channel world that we know today. YouTube is a big part of that world for both Gen X and for the rest of Australia. Aussies of all ages are spending more and more time on YouTube, with over 15M Aussie adults spending more than 18 hours each on YouTube per month.
But what exactly are Gen Xers watching on YouTube? As a business owner, it's important that you understand the role the platform plays in their lives. 

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As Aussies' consumer behaviour is changing, how relevant is your brand in times of change?

4/27/2020

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Trends in the Australian Consumer Behaviour March April 2020
​The last six to seven weeks have seen the world and its reality change significantly.
As business owners, we must learn how to understand consumers' changing behaviour and be there to meet their in-the-moment needs. 
In Australia, we’re seeing five emerging trends. People are turning to Search and YouTube* to:
  1. Identify critical information to their lives
  2. Discover new connections
  3. Adjust to changes in their daily routines
  4. Praise everyday heroes
  5. Take care of themselves and others​
A lot of online communities are being built, a lot content is being shared, therefore YOUR BRAND can do a lot to remain relevant and helpful. Knowing these emerging trends, your content marketing and your product/service offer can be adjusted to try to meet these new needs.
*(Source: Think with Google, April 2020/Search,Video,Consumer Insights, Data & Measurement)

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6 Tech Companies Providing Free Remote Working Tools Right Now

4/27/2020

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6 Tech Companies Providing Free Remote Working Tools Right Now
Every small business in Australia is now feeling the impact of the lockdown and social distancing rules. 
I definitely do myself and I believe it's OK to accept the change that is happening right now and actually grief our losses (of whatever nature they may be). We shouldn't try to solve all problems - past, present and future - in just a few weeks. It's OK to take things slowly and put health and safety first - ours, our families' and our employees'.
It's a perfect time to learn and plan our next steps, to be prepared for the next crisis, as we do not have many precedents that live up to the current landscape.

We'll need to do more than adapt, we'll need to innovate our way out of this.

I believe the best thing for all businesses now, whether temporarily closed or operating under a different model for a while, is to take the pulse of the market, to watch how the consumer behaviour changes and to keep in touch with customers (website, social media, email etc.) and try to address their needs and pain points in any way possible, even if that means simply communicating and educating without actually making a sale. You'll be rewarded with their loyalty when your business resumes its normal trading. (Although, the longevity of this strategy depends largely on the efficiency of the government support).

There are lots of free resources and tools out there at the moment that can help your business plan better for the different future ahead. They can also help you maintain your customer relationship and/or service providing or event management free of charge for a few months, so here's just a snapshot of some of these tools below.

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    'Writing comes more easily if you have something to say.' (Sholem Asch). 

    This is the place where you can find useful marketing tips, ideas and some things you didn't know before.
     
    Sometimes you'll also find my opinion on what it means to run a sustainable business in an unsustainable world.
    ​I hope I 'have something to say'.

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